Sven Treehouse Single Forest Bed with Trejo Mattress Reviews

1.7 Rating 505 Reviews

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

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Joanna Brown

Verified Reviewer

“Awful service. Did not receive bed but received no information. Paid for next day delivery, order status was dispatched, stayed in for item. When bed did not arrive, rung and was told would not be in stock for 8 weeks, had received no contact or apology previous to this. Very bad customer care.”

Helpful Report

Posted 6 years ago

Maja Kalawska

Verified Reviewer

“I do not recommend. table, chair, bench were in other wood colors. in general it does not resemble what is on the pictures. now claim that they are no longer on stoc to trade and they can give us a refund and we can order a different one. prices have gone up because the promotions have already ended. I will never order anything again, because now I have been left without a table and to order another one I have to wait 2 weeks.”

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Posted 6 years ago

Angela Gordon Lennox

Verified Reviewer

“Shocking service! No army tent sent - I had to call to find out why. I was informed there was no stock after I called. Little boy was left with no mattress and no tent. He has now had to opt for the pirate tent which does not tie in with his army bedding and toys which were purchased specifically to toe in with the army theme. No goodwill gesture offered by “management” just a £15 voucher to use in future purchases. Absolutely shocking service. A simple sorry and goodwill gesture would have resulted in me telling everyone what a fantastic company you are. Instead, I intend to spread the word that the deliveries and service are way below expectations and that this company should be avoided at all costs! What a shame you let yourselves down in this way.”

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Posted 6 years ago

Mrs Dawn Foster

Verified Reviewer

“To say this is supposed to be sturdiest bed is a joke the frame is ok but the slats are flimsy I’ve had to put a chipboard base to make it something like a proper bed my sons 14 6ft tall he just wanted somewhere to lay his head I would rethink the bed slats and offer a more solid option I ordered this bed on a Tuesday paid the extra to get next day delivery didn’t come problems at depot then emailing to find out what’s going on is a sham finally got the slats Friday and the rest of the bed sat night”

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Posted 6 years ago

Anne McAuslan

Verified Reviewer

“Customer services poor.Holes in panels not consistant with regular staple holes.Company disputing this even after being sent picture.”

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Posted 6 years ago

“Nice bed spacious double bed but delivery was not convenient as xdp didn't give enough notice when they are delivering. Also tried to cancel delivery but no response.”

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Posted 6 years ago

“You get what you pay for I guess - for the price I'm quite happy, but the fixings were poor quality, and the drilled holes in some places needed some attention. The wood is also soft enough that if you aren't careful you can over tighten the bolts. Finally, I won't purchase anything from Noa and Nani again because they use XDP, and I wasted 3 working days and one Saturday waiting for them to show up. N & N customer services were helpful, but their management too cowardly to back them up by taking a call.”

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Posted 6 years ago

Hayley Geldart

Verified Reviewer

“I would love to review my cabin bed, but I do not have it!! I ordered it 18 days ago and it has STILL NOT ARRIVED!! I am absolutely disgusted with this company, I had to chase it up after I had some slats delivered a day late, and was told the bed had been lost and another one would be dispatched immediately. I called again to ask where my bed was, to be told, sorry it didn’t make it on the delivery van.... I have heard nothing since then..... it is now 18 days later! Not once have I been offered any compensation for my inconvenience, which I find appalling!!!”

Helpful Report

Posted 6 years ago