Trek Hi '50th Anniversary' Reviews

1 Rating 1 Reviews

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Andrew Pittaway

Verified Reviewer

“Item was purchased online and was expecting brand new unworn product. Shoes Came worn and with pubic hair on the side . Called the number on the online receipt . Sent pics and asked advisor to hold line while I sent images to the email they provided as proof of them being worn. Customer advisor, told me that they quality check all items before sending . I told him I am a collector and clearly they have been worn and the labels on soles have been worn off and soles are dirty . As soon as I said this , I'm told that their Gmail account is now down and would have to call me back. I refused the call back and asked for a manager . Manager, instead of trying to resolve issue or ask questions just said that I would have to pay for postage to return and then get a full refund for both postage and the item.”

Helpful Report

Posted 8 months ago