Hi Patricia,
Thank you so much for taking the time to share your feedback with us regarding your recent purchase. We sincerely apologize for the inconvenience and disappointment you experienced with this order so far. It does appear that we have received your inquiry through PayPal and we hope our response was able to assist you satisfactorily regarding the return of this item. If you need any further assistance please feel free to reach out at help@nanamacs.com. Thank you for shopping with us!
Best regards,
NanaMacs