“I had ordered the wrong size but customer service was quick to sort out collection of unwanted item and to pay refund. Topper is very comfortable. I didn't notice any smell from it as others have reported. Pleased with purchase.”
“I recieved an email to say my delivery has been delayed, but no information as to when it would be, I spoke to the online chat to ask and was told I have already recieved confirmation of the delay ONLY a few days ago.......still no idea when I will recieve my purchase!”
“I received the topper after a misunderstanding about delivery dates, this was handled well and I was given a pillow as an apology. Happy with that.
The topper seems comfy and I'm looking forward to enjoying better sleep in the days (or night!) to come”
“Arrived in a small box which had fallen apart on arrival which is usual according to the delivery man. Anyway, it was so well wrapped in plastic it didn’t matter as the topper was fine. It didn’t have a smell of anything but felt not damp but sort of moist, but rolled it on the bed and left it overnight as advised. Slept on it last night and it’s lovely and comfy. Our mattress is relatively new and quite firm so this is perfect as a top layer. Would highly recommend.”
“This topper is fantastic. It’s extremely comfortable and makes a huge difference. I was sceptical about the smell that is highlighted in other reviews, but I barely noticed it. Folds-up well and so would be easy to take with you if you were moving house (unlike a big mattress).
Great quality, very happy with my purchase.”
