“The topper is cute and arrived with no issues. I was expecting it you have a little more substance to it. I have persevered trying to get accustomed to it but it is like waking up on a marshmallow every day. If thats what you wanted thats great but I was after something a bit firmer for my back pain.”
Hello,
Thank you for your review.
We are so sorry to hear that the topper was not the right fit for you and that you found it to be too soft for your needs. We understand that what feels perfect to one person might not be the right level of support for another, especially when dealing with back pain.
We would be more than happy to help you with this! Please contact our customer service team with your original order number, and we can assist you with a return.
Sweet dreams,
Panda Team
“The panda mattress topper is the best we have bought and ive bought a couple before but this is the best comfort mattress topper I would recommend it for a good night's sleep”
Hello Colin,
Thank you for your lovely review!
We are so pleased to hear that our mattress topper is the best you've ever bought and that it has provided you with the ultimate comfort. Your recommendation for a good night's sleep means a great deal to us.
Sweet dreams,
Panda Team
“Excellent product which has greatly improved our comfort in bed. Order was dispatched promptly and topper arrived within a couple of days. Would highly recommend.”
Hello Susan,
Thank you for your review!
We are so pleased to hear that our topper has greatly improved your comfort and that your order was dispatched so promptly. It's truly wonderful to know that our product has made such a positive difference for you. Your recommendation means a great deal to us.
Sweet dreams,
Panda Team
Hello there,
Thank you for your fantastic review!
We are so pleased to hear that your sleep quality has improved so significantly with your new topper and that you believe you made the right decision.
Sweet dreams,
Panda Team