“Ordered bamboo pillows for the 3rd time. The set that arrived were not the same quality as previous purchases. I contacted Panda and informed them of my concern. They sent a further set of pillow covers and these were of the same quality as previous purchases. The quick response to remedy the situation was excellent.”
“I love this hybrid pillow and pillow case. It is like sleeping on a cloud! My only issue is that the pillow case shrinks so much and I’ve followed the washing instructions completely. My previous pillow cases are now so small It’s a mission to get it on my pillow and does compact it down a lot. And unfortunately now one zip has broken from trying to get it on the pillow! Hoping this new one doesn’t follow the same pattern but already on the first wash it’s shrunk.”