“I have neck pain for many years. This pillow greatly support my head and neck and alleviate the problem. I should have bought it eariler. I tried water pillows, hotel pillows or strange-shaped pillow, they didn't work for me. Although the panda pillow has a strong weird scent in the first week of use, the smell was gone after a week or so. The pillow came in a good, clean package. Highly recommended if other pillows can't help with your sleep.”
Hello there,
Thank you for sharing your story!
We are thrilled that after trying so many different styles, our pillow finally provided the neck relief you’ve been looking for. We appreciate your patience with the scent during that first week; as you noted, this is just a natural part of the memory foam settling, and it quickly fades. It is wonderful to hear that you're now enjoying great support and a comfortable night's sleep.
Sweet dreams!
Panda London Team
“I am so happy with my new pillow. It gives exactly the right amount of support no matter where you lay your head. I even dream about how great my pillow is, while I am sleeping on it!!”
“These pillows are the best I have tried so far. They are very comfortable, not too firm and not too soft. So you can enjoy an amazing sleep. Highly recommended.”
Hello Nevena,
Thank you for your review.
We are sorry to hear that you’ve experienced increased neck pain. We aim for our products to provide relief and support, so it is truly disappointing to know that this has had the opposite effect for you. Pillow loft and firmness are very personal, and it sounds like this particular model may not be the right alignment for your needs. We certainly don't want you to be in any discomfort. Feel free to contact us at info@pandalondon.com with your order number so we can look into this and help you find a better solution.
Sweet dreams,
Panda London Team
