“Disappointed. Have sleeping issues waking with uncomfortable neck. This was not the answer. Just a very firm pillow. More discomfort than usual on waking so stopped using.”
Hello there,
Thank you for your review.
We are incredibly sorry to hear that the pillow hasn't been the solution you were hoping for. We designed our memory foam to provide support, but we know that pillow preference is deeply personal. We certainly don't want you to wake up with more pain than usual. Since we want all our customers to find their perfect rest, we would love to look into this for you and see how we can make things right. Please contact us at info@pandalondon.com with your order number so our team can assist you further.
Sweet dreams,
Panda London Team
“I bought this as a gift for my partner, and I will be buying myself one also! It’s incredibly comfy and reduced neck pain that I was getting from previous feather pillows.”
Hello there,
Thank you so much for your wonderful review!
We are thrilled to hear that your gift was such a success, so much so that you’re treating yourself to one, too!
Providing that perfect balance of incredibly comfy support is exactly what we aim for, and we can't wait for you to have your very own!
Sweet dreams to both of you,
Panda London Team
“My first thoughts on opening the box was that the pillow was rather too firm. However, as soon as I lay my head on it, the pillow felt so comfortable and my head sank into it just enough”
