“I have previously bought the bamboo pillows and topper which I love !! My kids grandkids have ‘acquired’ our two panda pillows so I thought (after much research on reviews) I would opt for the hybrid version!
I was so excited to receive it but very disappointed as it’s just too hard for me! My partner now uses it so planning to save up again for the original bamboo pillow I loved!!
Thank you, I am sure it is perfect for some but I have a bad neck from years of nursing and it’s just too hard for me!
Products are great - just not every pillow works for each person.”
“I love my pillow, it perfectly supports my head and neck.. it's firm but not hard. It has a removable cover for washing. I bought a bamboo plowcase too. The pillowcase needs a little refining, it's suppose be the same size of the pillow, I've found it's a little too big. Nonetheless I sleep well, no sweaty hair.”
“I love this pillow! I have been searching for one to replace my eve pillow which I had for years and their new one just isn't the same. The quality and feel of this pillow is so luxurious - sleeping so well again.”
“Whilst my pillow did not work for my specific neck and shoulder problem, the customer service I have received from Panda has been fantastic. I was contacted to see what the problem was and immediately offered their return and refund option, which they also made very simple and straightforward. I would highly recommend this company and would not hesitate to use them again”
Hello Patricia,
Thank you for your review.
We're genuinely sorry to hear that our pillow didn't quite address your specific neck and shoulder concerns, and we appreciate your honesty in sharing that feedback. It's wonderful to know that our team was able to respond quickly, understand your problem, and make the return and refund process simple and straightforward for you.
Sweet dreams,
Panda Team
“Too high and firm for me, but adding the cover to the Panda pillow I have already, which is years old and had become just a little flat, has done the trick.”
