“I researched a number of this type of mattress and decided upon the Panda. There was an initial enquiry as to whether the collection had also been booked at the time of my order, and the Customer Service rep was very helpful over the phone to ensure it was arranged correctly. I have slept 4 nights so comfortably, with no aches and very restful sleep. I would say this is medium/firm. Excellent quality and would recommend this to friends and family. There isn't much of a smell that you get with this type of mattress - very faint and I expect it will fade in days. The delivery team were very polite, took my old mattress away for recycling, and unpacked and placed the new Panda onto my bed.”
