“Got my breeches today and had my first ride in them. LOVE THEM. They stay up without a belt even though My hips are bigger than my waist and fit true to size. I wear a size 10-12US and got the size 32L and they were perfect.”
“Got my breeches today and had my first ride in them. LOVE THEM. They stay up without a belt even though My hips are bigger than my waist and fit true to size. I wear a size 10-12US and got the size 32L and they were perfect.”
“I have not received a conformation email of my purchase, have not received a response to my email about my concerns from the company, and I have also not heard anything about the shipping of the breeches I have ordered since ordering them on May 13. It is June 12th today. Will be cancelling my order on my credit card.”
Hi Elsa,
We have contacted you a few times via email. Can I ask that you please check your inbox again, perhaps look in your junk/spam folder to see if the emails are in there?
I have checked your account and see the following:
13 May - Order confirmation email was sent to Elsa Brownlee (embrownlee@shaw.ca)
20 May - We responded to your customer enquiry via email sent by Emily Isbister.
27 May - Click & Drop app sent a shipping confirmation email to Elsa Brownlee (embrownlee@shaw.ca)
You can see your tracking information here:
https://www3.royalmail.com/track-your-item#/tracking-results/LG285569405GB
Usually delivery to the US takes around 10 days, but we have seen some delays recently due to Coronavirus. Hopefully your breeches should be delivered very soon.
Best wishes,
Emily
“I have not received a conformation email of my purchase, have not received a response to my email about my concerns from the company, and I have also not heard anything about the shipping of the breeches I have ordered since ordering them on May 13. It is June 12th today. Will be cancelling my order on my credit card.”
Hi Carrie, I believe your order should have been delivered on Friday. We have sent you an email with tracking information. Hopefully they have arrived by now!
