“Prompt service and friendly staff, but just not happy I had to go a day without insurance. It would have been great if I had a cover till I get to talk to staff following day even though it was close to the end of the day.”
“Very disappointing. I done arround 20 times on mustard and been saying that ill need to pay 1280 but the actual cost was 1980. Insurance company said that mustard does not give righ price. All details where correct and insurrer havent need to do any changes on my application”
“The online system indicated (on two separate occasions) that my son, whose full details I provided when completing the forms, could be included on the policy, and I bought the car on that basis, but when I then went through the formalities with the broker, they said that due to something called "fronting", the insurer would not provide cover. This caused me to incur significant additional cost, as well as stress and lost time.”
“they ask for DVLA CHECK, LISENSE COPY WHICH HAS TO BE THE SAME AS THE ADDRESSS YOU HAVE ASKED FOR INSURENCE TO BE UNDER AND YOU HAVE TO SIGN A DECLARATION”
