Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
“ Easy to use web site and got a reasonable comprehensive car insurance for your car”
“ Better offers and price. Better then our previous car insurance company.”
“ The cover was considerably cheaper than my renewal, but felt call centre when I asked a question to clarify something I found them less than helpful. Hope the claim line is more understanding should the need arise to use it”
“ Great rates and easy to understand policy”
“ Really good price and extremely helpful staff. Where have Hastings been all of my driving life?”
“ I rate Hastings as very good supportive post my accident just so hard to get hold of by phone”
“ Very useful site, saved me a considerable amount of money.”
