“Really lovely gift, the engraving adds a special touch. Customer service very good too after a glitch with missed engraving but they sorted it and sent it out on time. Delivery very fast too. Very happy, Thank you!”
“Very impressed with my Wave+ easy access to the multi tools very well well constructed nice and compact and all tucked away in my leatherman case on my belt”
“The knife is brilliant. However, it was shipped without its sheath in a box that had scuff marks on the inside. The knife itself was grubby with fingerprints. I was giving this as a present so was a little dismayed.
Shop sent a sheath that arrived 10 days later.
Frustrating.”
Hi Rob, thanks for the feedback which is a little concerning. The Wave+ doesn't come with a heritage sheath as standard so we make up this item by replacing the standard sheath with the heritage sheath - it looks like we may well have taken out the original sheath and inadvertently not replaced it with the heritage sheath. You can see we make this a new product, as we also add a new label to the box to show what's inside. Alternatively, something is not quite right as there should not be fingerprints on the knife, the only reason for that would be if we were to spotcheck or add engraving and if so it should be cleaned afterwards. I'll email you directly to see if we can get to the bottom of this for you. Thank you, Jude
“The service from multi-tool was as usual really good, competitive prices and fast delivery. The Wave + is of Leathermans usual high quality I can’t really find fault it there are cheaper makes on the market but leatherman products are made to last a lifetime.”
“Tool is great. Engraved and shipped in ONE day even during Christmas! I am impressed with their customer service. Already impressed with the Leatherman!”
“Whilst I like the product the wrong inscribed Wave was sent and I had to send back the incorrect one and wait longer for the correct one . Also the stone and oil was not in the pack and despite requesting this I still have not been sent them . Overall a little disappointing .”
