Hi John, please return it to us and we can replace it for you, or if you're looking for a more heavy duty tool, we can exchange. Either way, there's a fantastic warranty on Leatherman tools - 25 years, so you should never be without it for long.
We have a free returns service: https://www.multi-tool-store.co.uk/returns-warranties
Best wishes, Jude, Customer Service
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