“I ordered 3 jars of Lote&Co Sidr Honey on 21/03/2023 and until today 04/04/2023, I did not receive the order.
You replied to my e-mails on 03/04/2023 saying that the order is complete but it is not completed because I did not receive it.
I already opened a case with Paypal. Order #7492 (21st March 2023).
You see my experience with your company is not a good one.”
Dear rafiq,
we are sorry about the delay an we respoded to your email about this already. We have no intention to keep your money without the sending you the products. We had an issue with your products so hence the delay as well as DPD failing to come and collect parcels which also affected otehr customers. I beleive you have your order now
regards
Mubarak London administer
