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Insurefor Car Hire Excess Insurance Reviews

4.6 Rating 111 Reviews
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01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 8, Market House Market Place Wokingham RG40 1AP
Wokingham
RG40 1AP

Alan Gahagan
Verified Reviewer
The car hire excess insurance was good value for money and paid out a claim for a broken windscreen without any quibbles.
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Posted 5 years ago
Josh Hamilton
Verified Reviewer
I purchased an excess waiver policy with them & the experience has been unsatisfactory. The service provided by Insurefor.com's appointed claims handling company is terrible. My claim was going on for over a month & I received very little feedback from them, despite chasing. It was not a very intricate claim, merely a roadside recovery; I dread to think of the issues were it more complex or had I had to pay out a much larger amount, in the hope my insurance purchased in good faith would reimburse me in good time. I also had requests for documents that had already been submitted. When the claim was finally settled, it was settled at the wrong amount & I had incurred interest on the credit card used to pay the hire company.
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Posted 5 years ago
Lawrence Richards
Verified Reviewer
No problems taking the policy out. I didn't make a claim, which is where a review is really of any use.
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Posted 5 years ago
Author didn't leave any comments.
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Posted 5 years ago
Mary Mclean Ben-Nafaa
Verified Reviewer
Author didn't leave any comments.
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Posted 5 years ago
The insurance covered what we needed. We did need to make a claim and were able to provide the information required on-line which was easy to do. However, communication with the insurer post claim was poor with e-mails going unanswered. We did receive the money claimed (in a reasonable time) but was not made aware of this until some weeks after it had been paid. Communication with claimants needs to be improved.
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Posted 5 years ago
Excellent value for money compared to car rental companies Luckily never had to claim on this but reassuring to know it’s in place if needed
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Posted 5 years ago
Thank you for your feedback and for sharing your experience. In view of the review you have provided above for InsureFor.Com, we don't believe you intended to leave a score of 1 out 5. If you did mean to leave a different score out of 5, then you are very welcome to return to amend of course - We will also send you a link directly to request this. Thank you for your time regarding this, and if you would like to call us to discuss further, then you are very welcome too. Kind regards, Ross Customer Service Specialist
Posted 5 years ago
Diane Bagshaw
Verified Reviewer
Author didn't leave any comments.
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Posted 5 years ago