Eversure Car Hire Excess Insurance Reviews

4.7 Rating 86 Reviews

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Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 8, Market House Market Place Wokingham RG40 1AP
Wokingham
RG40 1AP

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Emyr Williams

Verified Reviewer

“Some difficulty in sorting all the required information but once done there was a prompt settlement”

1 Helpful Report

Posted 4 years ago

Alan Newcombe

Verified Reviewer

“I have had cover with Eversure Car Hire Insurance on my last two trips to Bulgaria. My first visit to their excellent website gave me a sense of confidence that I was dealing with a well organized business. Their prompt confirmation of my cover and great quote made the choice simple for my second trip.”

Helpful Report

Posted 4 years ago

Michael McCarter

Verified Reviewer

“Comprehensive claims form but once submitted it was a quick and efficient process to payment. Overall would highly recommend.”

Helpful Report

Posted 4 years ago

“Simple to use process and no fuss claims”

Helpful Report

Posted 4 years ago

“Windscreen crack costs was paid okay, but with errors. Instead of just querying or communicating with me, they just looked at the batch of documents and guessed what to charge, and applied their own exchange rate. They used the invoice from the garage instead of the invoice from my car hire company, with additional charges like car out of use and tax. And they ignored my bank statement which showed actual cost to me, after exchange rate. This happened twice. They carried out the wrong settlement (twice), but never queried/communicated with me. This is poor and inefficient competence.”

Helpful Report

Posted 4 years ago

Kai Ng Thank you for you Review. Any negative review that we do receive about any insurer, we do also hope to get the opportunity to discuss with the customer over the phone, their exact experience. I'm assuming from the above, that your claim was eventually reimbursed in regards to the full amount, but whether it was or wasn't, we would appreciate just a few minutes of time to discuss further. We do speak to our insurers on a regular basis and feedback is a great way in helping us to discuss and help to improve the customers experience, for our Customers and the Insurers on our site. Please feel free to contact me on the telephone number below and I'll look forward to speaking to you then. David David Neal Head of Customer Services Telephone Number 0800 520 0699 option 3

Posted 4 years ago

“Competitively priced. I had to make claim for excess. Very easy to claim on-line. Confirmation received quickly afterwards my claim would be paid. Only complaint is that there was an error with the processing of my payment - I had to call to chase this and sort. So delayed a few weeks.”

Helpful Report

Posted 4 years ago

Anthony Jenkins

Verified Reviewer

“A good cover at a great price. When collecting the car they didn't try to upsell as they understood the policy bought. Didn't have to use it thankfully but cheaper than the same offered at £7.00 a day by the car hire company.”

Helpful Report

Posted 4 years ago

“I’ve started taking out car hire excess cover with Eversure every time I hire a car. The purchasing process is easy, the cover looks good. Fortunately I’ve never had to claim so I’ve not fully tested how good the cover really is. Hopefully it never happens but I’ll do another review and up it to 5* if it goes smoothly.”

Helpful Report

Posted 4 years ago