CHEW Car Hire Excess Insurance Reviews

4.5 Rating 78 Reviews

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Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 8, Market House Market Place Wokingham RG40 1AP
Wokingham
RG40 1AP

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“Didn’t have to claim but customer support were fast at answering questions.”

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Posted 4 years ago

Bryan Vaughan

Verified Reviewer

“Someone had kicked a dent in our hire car in Spain and we had no problem with our claim with the right paperwork”

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Posted 4 years ago

Philip Martin

Verified Reviewer

“Car Hire Excess Insurance really is such an obvious choice if you ever find out what they want to charge you are the desk when picking up the car. For me CHEW has a good level of cover and a full list of possible claims. Fortunately I have never had to claim. Although Goldcar was exremely rude when I explained I had CHEW Car Hire Excess Insurance and didn't want their CDW as it was FAR more than the cost of the rental.”

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Posted 4 years ago

“Easy to arrange. Fortunately never had to claim”

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Posted 4 years ago

“Policy covered me for what I wanted, thankfully I did not have to use it. Would recommend.”

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Posted 4 years ago

“I've taken out excess insurance twice. We all expect that we'll not have to claim but I once had to claim for a small dent less than 10mm in diameter that I could swear was not there when I returned to car for which I had to pay several hundred pounds. My guess was that the dent was made by the person checking the vehicle out. Chew were excellent in this case and also for the case in which I did not have to claim. It was quick and easy to set up.”

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Posted 4 years ago

Stephen Howard

Verified Reviewer

“Nearly 3 months after making a claim I am still waiting for a decision on the damage sustained to my hire car. I have emailed requesting the claim be expedited but still no response. Apparently an assessor should contact me but 2 weeks after my last email still no response. Very disappointing.”

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Posted 4 years ago

Stephen Howard Thank you for your review. I've just sent you a personal email with my contact details, where you are very welcome to call me or if you would like to kindly provide me you your contact number, I'll be delighted to call you back. I'm really sorry to hear of your experience, and it would be great to be able to gain a further understanding to the actual reasons of this delay. I do very much hope to hear from you and with a view that maybe to assist you in concluding your claim. Kind regards, David David Neal Head of Customer Services Telephone Number 0800 520 0699 option 3

Posted 4 years ago

Stephen Howard It was really good to have the opportunity to speak to you about your review and thank you for time on the telephone, it was really appreciated. As we discussed and following on from our discussions, I really do hope that you will now be able to progress your claim and if we can assist you further in contacting the insurer for you on your behalf (as offered), then we will be delighted to. May I take this opportunity of Wishing you a Wonderful Christmas and a Very Happy New Year. David David Neal Head of Customer Services

Posted 4 years ago

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Posted 4 years ago