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Bettersafe Car Hire Insurance Reviews

4.7 Rating 140 Reviews
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Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 8, Market House Market Place Wokingham RG40 1AP
Wokingham
RG40 1AP

Unfortunately, I had to make a claim. The claim process is simple and straight forward. Their staff is helpful. The claim refund was received within the expected time. They do what they say. I am happy with their services.
2 Helpful Report
Posted 4 years ago
Author didn't leave any comments.
2 Helpful Report
Posted 4 years ago
Gordon McInnes
Verified Reviewer
Good value for money Had to use our policy, process was straightforward and contact was efficient and timely, including a follow up when the final claim had not been placed after a period of time (was still awaiting final bill). Claim was paid out in full, including a non Sterling charge to the credit card associated with the payment - this was without prompt. Only real way to rate an insurance product is when it is used. Our experience here was excellent
Helpful Report
Posted 4 years ago
Andrew Cooper
Verified Reviewer
Researched a few before picking Bettersafe. Appeared to offer the best protection
Helpful Report
Posted 4 years ago
Excellent insurance, reasonably priced and dealt with my claim promptly and efficiently. Very professional, would definitely use again
Helpful Report
Posted 4 years ago
This type of insurance seems so much better than the hire company offering and a fraction of the price.
Helpful Report
Posted 4 years ago
Had a small bump in a hire car in Lanzarote and was charged €200 for the repair. I submitted the invoice and other paperwork and the claim was paid promptly.
Helpful Report
Posted 4 years ago
Paul Jackson
Verified Reviewer
The purchase process was easy and simple. I did have to call upon the claim process and again I was very satisfied with the process, As it turned out I had a disputed claim with the Hire company Goldcar in the canaries Bettersafe could not have been more helpful they logged the potential claim while I disputed the charge with Goldcar via my credit card company. Obviously this was not a straight forward claim from the excess policy as the dispute with the car hire company and my credit card company took a few months. Bettersafe were brilliant holding the pending claim file open until we had a result from the credit card company. I submitted the claim with Bettersafe and kept them in the loop with the progress of the credit card company claim. The end result was that I didn't need to claim against the policy as the credit card company resolved the false claim made by the car hire company Gold car. I would certainly recommend Bettersafe and their staff. I would strongly warn against using GOLD CAR hire. Thanks Bettersafe and in particular Rebecca Etheridge
Helpful Report
Posted 4 years ago