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Bettersafe Car Hire Insurance Reviews

4.7 Rating 140 Reviews
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Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 8, Market House Market Place Wokingham RG40 1AP
Wokingham
RG40 1AP

Catharine Olma
Verified Reviewer
Difficult really to review as fortunately have had no need to make a claim.
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Posted 5 years ago
Peter McDonald
Verified Reviewer
Author didn't leave any comments.
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Posted 5 years ago
Edward Konig
Verified Reviewer
Brilliant service - had hire car in Slovenia which was returned with bumper scratch...cost £300. No quibble from Bettersafe - got an immediate refund for full amount.
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Posted 5 years ago
Alison Williams
Verified Reviewer
The reason for this is that the car hire company at Belfast International airport would not accept your Excess policy and insisted I either purchase theirs or have £1500 put against my credit card in case of any damages. So purchasing your excess was a complete waste of time/money.
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Posted 5 years ago
Michael McKendry
Verified Reviewer
Everything I expected
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Posted 5 years ago
Clifford Paton
Verified Reviewer
Would not hire a car abroad without taking out this must have insurance - it cost me £14 for the week - worth every penny for the peace of mind - If you take out insurance from the hire company it will cost over £100 for the week and still doesn’t give you as high a level of cover as BETTERSAFE. IF you don’t take out the BETTERSAFE policy and even the slightest thing happens to your hire car you really will have to pay out!!!!
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Posted 5 years ago
Cheap. Took a long long time to get a pay out but I did get it. Lots of hoops to jump through. Pay a bit extra and get a decent service.
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Posted 5 years ago
Chris, Thank you for your review, we really appreciate your feedback! We are sorry to hear you had slight trouble with the claims procedure and it took a while to pay out - the key thing when submitting a claim is to ensure all required information/documents are provided in the first application. You may find this page useful with regards to claims -https://www.moneymaxim.co.uk/faq/car-hire-insurance/how-car-hire-excess-insurance-claims-handled, it has helped many previous customers when submitting a claim to their chosen insurer. We are of course glad that you did buy this policy and were able to claim back the excess you were liable for - which I'm sure was worth it in the end! We look forward to helping again in the future, Ross Customer Service Specialist
Posted 5 years ago
Easy to buy. Thankfully didn't need to claim anything so can't comment on that aspect.
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Posted 5 years ago