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Bettersafe Car Hire Insurance Reviews

4.7 Rating 144 Reviews
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Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 8, Market House Market Place Wokingham RG40 1AP
Wokingham
RG40 1AP

Great cover at a great price, big savings over rental company insurance.
Helpful Report
Posted 1 month ago
If you had to claim how happy were you with the way it was handled?
I purchased car hire insurance xs from bettersafe using money maxim comparison site. It appeared to fit my needs. We were going to Barcelona on 2nd January 2025, hiring a car and travelling both in France and Spain. Unfortunately on our arrival at our 1st hotel in Barcelona I parked our hire car from Enterprise in an underground car park at 2pm got to our room but realised I had left our SLR camera in the car. I returned to the car to find the rear quarterlight smashed and camera and bag stolen. The Hotel manager helped me get a police report the car park had cameras and the thieves were seen at the car immediately I left. There was a £1500 EURO excess on the hire agreement and that was charged to my card when i exchanged the car. However the total bill was only under 400euros including loss of use as it was a small window. On arrival home after the 16th January I contacted bettersafe and had the claims process explained. Once enterprise had given me my final bill and refund for 1100+ euros i forwarded all documentation to bettersafe , police report , car hire agreement photos of damage, final settlement and they immediately settled my claim including any currency exchange differences. 5 out of 5 for service.
Helpful Report
Posted 1 month ago
a great deal for this insurance, peace of mind, thankfully have not had to use it
Helpful Report
Posted 1 month ago
Good value for the cover offered
Helpful Report
Posted 1 month ago
If you had to claim how happy were you with the way it was handled?
Author didn't leave any comments.
2 Helpful Report
Posted 1 year ago
If you had to claim how happy were you with the way it was handled?
After doing a thorough search and reading reviews, we have, once again, chosen Bettersafe Car Hire Insurance.
2 Helpful Report
Posted 1 year ago
Excellent customer service following a mistake on my part of duplication of a a policy. Dealt with swiftly, courteously.and refunded. I’ve currently had no cause to make a claim on this excellently priced policy! Thank you.
2 Helpful Report
Posted 1 year ago
Fortunately I have not had to make a claim , but it's good to know you have cover when required . It's obviously better value then insurance offered by car hire companies hence the reason customers cover them selves before a hire
2 Helpful Report
Posted 2 years ago