“I was disappointed on the size of the birthstone and the engraving was very light & hard to see. I would hVe been willing to pay extra for better quality. The silver bracelet itself was very nice.”
Dear Ms Fehrenbacher
We are so sorry that you were disappointed with the size of the birthstone in this bangle. The birthstone christening bangle collection is one of the best selling collections in the Molly Brown range and this is the only time the size of the birthstones has ever been queried.
The bangle is already a significant weight, height and width and the size of the gemstone is the largest that could have been featured in order to fit the height of the bangle. If the height of the bangle had been increased any further, then the bangle would have become prohibitively heavy for a child.
All stone specifications and product details are available on all products on the website.
I have checked the font that you chose and see that you choose Single Line font which is a fine, contemporary font and we are sorry that you are disappointed with this choice.
We hope that the additional information provided has reassured you and that you will feel happier about the jewellery.
Kind regards
Louise
Molly Brown London
Posted 5 years ago
Dear Ms Fehrenbacher
We are sorry to read your comments as the Birthstone Christening Bangle Collections is one of the best selling collections in the Molly Brown London range.
The bangles are already a significant weight and height and the birthstone gemstone size is the largest size that could have been featured in these bangles. If the height of the bangles had been increased more to accommodate an even larger gemstone, then the bangles would have become prohibitively heavy for a child.
All product measurements and material specifications are available for customers on the website.
We have checked your order and can see that you choose the Single Line font which is as is sounds, a single line which is a fine, contemporary font and we are so sorry that you are disappointed with the font choice.
We hope that the additional information provided has helped to reassure you.
Kind regards
Louise
Molly Brown London
