MCE Insurance A long established bike insurance broker, since 1975 MCE insurance has been committed to providing you with the best cover for your motorcycle at the best price available.
“I neglected to tick the box for carrying pillions. Within quite literally one minute I had realised my mistake. I contacted MCN immediately to rectify this. I was informed it would cost £75 to amend it. I protested as it had quite literally only being a few minutes now and I would like to talk to someone higher up the chain. I was informed that someone would phone me back by the end of the day. I got no phone call and am now still in a position of having to pay £75 if I wish to carry pillions. So quite honestly I am disgusted by the cost over a genuine oversight and disgusted by the lack of customer service. I will pay the £75 as I can afford it but I guarantee I will never insure with you again even if it costs more to insure else where. Very poor service.”
Value For Money - are you happy with the cover received for the price paid?
Policy Features - do they meet your requirements?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Customer Service - were you dealt with quickly and politely?
Documentation - did the sending and receiving of required documents go smoothly?
“This is my second year using mce.
Policy price came down quite a bit after my first year and they are the only company I know that gives breakdown cover as standard.
Pleasure to deal with on the phone and no hidden costs,the price quoted is the price you pay.”
