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X-Cross 450 Step Through Electric Bike Reviews

4.9 Rating 31 Reviews
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Phone:

01264316100

Email:

info@mark2.co.uk

Location:

1 Hunting Gate, East Portway Business Park, Andover,
1 Hunting Gate, East Portway Business Park, Andover
Hampshire
SP10 3SJ

Sue Heath - Caldwell
Verified Reviewer
I love the 'sit up and beg' position of the bike, perfect for my needs and so much more comfortable than having to lean forwards too far.
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Sue Heath - Caldwell
Verified Reviewer
I cannot recommend this company highly enough as I couldn't be more delighted with my new bike. Ed went over and above my expectations to ensure I received exactly the right bike for my needs, down to changing the handle bars and the saddle for the perfect comfort level. I love the fact that they are only 10 miles away so that if I need the bike to be serviced they are accessible. A great bike for the money.
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Haensel Thurnheer
Verified Reviewer
We got 2 X-cross 450 6 weeks ago. Would buy them again. Feels very sturdy, and only 19.7kg without the battery. We bought them for the campervan, so the weight was a big factor. We can also charge it off the campervan. The only negative I found was: The battery is VERY difficult to remove and to insert back into the bike. Also the charging port is VERY difficult to open. We found a very good solution for that problem however. Complicated to explain, but if anybody wants to know I could send a few pictures. You could contact me through "info@mark2.co.uk" and ask for photos from Haensel / Battery. Many thanks to Ed for bringing the bikes over, Haensel / Ireland
1 Helpful Report
Graham Bentley
Verified Reviewer
Never owned an electric bike before, used to drive everywhere,now I'm out most days.highly recommended
1 Helpful Report
Julie Fellows
Verified Reviewer
I've had my bike for a month now and every time I use it it makes me smile! The ride is so smooth and as easy as you want it to be. Invest in the comfy saddle and swept-back handlebars for extra comfort and go for the rim lock and extender cable for extra security. The only thing I can think of to improve the experience would be if the up and down buttons on the electric changer were more obvious to save you having to glance across to the shift gears. Maybe I'll try a luminous sticker and see how that works?! The customer service has also been amazing - from the help when ordering, to the personal delivery and tutorial from Ed - everything has been first class! I'm so glad I bought from Mark2 and would recommend them to anyone considering an e-bike.
1 Helpful Report
Thank you very much for the positive review!
I am just loving my new Mark 2 X-Cross bicycle! Although initially delivered without the battery due to delay in supply I still enjoyed riding it. Then when the battery was available and charged it was even more enjoyable! Comfortable and easy to ride; it just makes cycling a complete pleasure! The guys at Mark 2 have been very helpful.
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Linda Trueman
Verified Reviewer
Very nice easy to use and makes a huge difference that has improved cycle riding.
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Love my bike. Have put together a compilation as part of our you tube Pyrenees trip. Easy fits in the back of the Motorhome, lightweight.
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Very pleased you are happy with your bike. Would love to see the video of your trip. If you are on Facebook please join our Riders Community and share your experiences. https://www.facebook.com/groups/1382563552570808/