Hi Charlotte
Thank you for taking the time to leave us a review. Do you use Heat Protection Spray before you use the Deep Waver Barrel? Just a spritz will help keep the waves for longer (and protect your hair of course!). Try using smaller sections too - each section should be about 3cm deep.
Hope this helps!
The Mark Hill Team
“This doesn’t work, it doesn’t wave my hair and I think it is very poor quality! Please can someone get in contact about how to swap or refund this for something else”
Hi Amie, sorry to hear you are experiencing issues with one of our products. Please drop us an email at store@markhill.co.uk and we'll happily look in to this for you.
Many thanks
The Mark Hill team