Hi
Sorry to hear that you have had an issue getting your order. I have checked your Yodel tracking and can see that your parcel was attempted delivery 3 times and is now being returned to us. First delivery attempt was on the 29th April, 3 days after you placed your order. We have emailed you privately with this information on and have asked you to confirm if you would like a refund or this re-shipping when it arrives back.
Thanks
MARK HILL TEAM
“Doesn’t work on my hair at all I’m doing everything right and it’s not turning out like the pictures or the tutorials on YouTube that I’ve watched. Very disappointed as brought for myself for any early birthday treat and always loved the look of mermaid hair”
