Our apologies for any inconvenience caused. I can see your order was despatched on the 2nd August with UK Mail on a next working day service. I have just checked the tracking for you and can see the courier has had an issue finding your location for the delivery of your order.I will be in contact with the courier this morning to give them further details on your location in the hope for a successful delivery attempt for next working day. Any further questions or queries please do not hesitate to contact myself at our office- 01752 698720Kind regards,Laura