“We wish we had seen this product before our extra flooring had been laid. It is perfect and matches our 1958 mahogany floor! We know where to get it now & will recommend to anyone who is looking for replacement of this type”
Dear valued customer,
Thank you for taking the time to share your feedback with us. We appreciate your input and want to ensure clarity regarding our product presentation.
The photo displayed on our product page showcasing the floor with a fully finished appearance, boasting two coats of oil, is meant to illustrate the potential aesthetic once the product is installed and treated accordingly. We apologize for any confusion this may have caused.
It's important to note that the product is indeed provided in an unfinished state, serving as a blank canvas for our customers to apply their preferred finishing touches after installation. This approach allows for greater customization, ensuring that the final result aligns perfectly with your unique style and preferences.
We understand the importance of transparency and clarity in our product presentations, and we will take your feedback into consideration to enhance our communication moving forward.
Should you have any further questions or require assistance with finishing recommendations, please don't hesitate to reach out to our customer support team. We're here to help every step of the way.
Thank you again for your feedback and for choosing our products.
Best regards,
Lumber Jack Wood Flooring Team
