“Would have been a 1 if I didn’t have had great service before. Submitted my test, received enquiry which o responded to. Chased reply some time ago and as it stands, still no results. Historically great service but really let down this time around”
“On my latest test, I unfortunately lost the cap to the blood vile but they will give you a replacement for a fraction of the cost, which I thought was very fair. So well done and keep doing what you’re doing.”
“Replacement kit more waste of money impossible the get enough blood out without squeezing finger they then say that's invalid the sample the whole Process didn't work twice for me my advice is don't buy this product get the much cheaper do at home version”
“Brilliant service and outstanding follow-through! I struggled to provide a sufficient blood sample initially, but this fantastic team promptly sent me another kit without any fuss. The instructions are clear and straightforward, making the whole process seamless. The support team was incredibly helpful and responsive throughout. Truly appreciate the excellent customer care. Thank you!”
