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Lutec Shrimp II 12W Outdoor LED Twin Floodlight with PIR Sensor - Black Reviews

4.6 Rating 90 Reviews
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Polycarbonate twin floodlight in a black finish with clear polycarbonate diffusersLights are independently adjustable12W Daylight (5000k) light colourIP54 ratedPosition of PIR sensor can be adjusted both vertically and horizontallyPIR sensor has up to 15 metre and 120° detection rangeOnce activated time on can be set for 1, 3 or 10 minutesRecommended mounting height of 2 - 2.5 metresAdjustable light levels before activationAverage life expectancy 50,000 hours + 5 year guaranteeSize: Floodlight - H 204 x W 261 x D 181mm Baseplate - H 111 x W 111 x D 42mm

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lovely bright light. Only exceeded by the outstanding customer service when it was found to be faulty. No quibble replaced in 2- minute phone call. One day all customer service will be this way
Helpful Report
Posted 2 years ago
We work very hard to provide excellent customer service so thank you for your acknowledgement.
Posted 2 years ago
Christopher N
Verified Reviewer
Excellent service
Helpful Report
Posted 2 years ago
Thank you so much for your lovely feedback.
Posted 2 years ago
Great looking light easy to install.
1 Helpful Report
Posted 2 years ago
I'm sure this is a good light. I did fit it after confirming a couple of things with Lighting Direct. Firstly, it is advertised as a 12W and I checked with them because I wanted to ensure I was comparing like with like on a Lutec Shrimp II on a different site where it was offered as 15W. I was told "we only have the 12W". When it arrived, it was 14W! This didn't matter too much to me but I found it odd. Secondly, and crucial to my purchase, is that it is described as having a manual override. The user instructions didn't mention it at all so, before fitting, I queried it with Lighting Direct. I was told it did have one and was sent some picture instructions showing how it is achieved. So I fitted it and I liked the light it gave and the ability to move the light direction with the twin lights. But, the instructions to activate the PIR sensor override didn't work. When re-boxing the unit for return, I notices that the Lutec product code on the box (7622104330) was in fact a sticker. The real product code underneath was 7622109330. When I searched for this product code, I could only find it on the Ukrainian Lutec site where it was shown as 14W, with no mention of a manual override. I did find some instructions for the 7622104330 product online and they do have details of the manual override and how it was activated - the pictures I was sent were from those instructions. I have to say that the return and refund process went very well and Lighting Direct were very prompt in responding to my queries. It's just that, based on this purchase from them (my first), they don't seem to know what they are selling. I'm afraid it has made it very difficult for me to consider future purchases from them.
Helpful Report
Posted 2 years ago
Nicely made with integral LED lights. Easy to fit and set up. Functions very well.
Helpful Report
Posted 2 years ago
The product was not as advertised on the website. When I contacted customer services I received a brief apology with a link to instructions on how to return the item.
Helpful Report
Posted 2 years ago
A very good security light, plenty of power and easy to angle the lights as needed. Survived the recent storms; it's in a very exposed position.
Helpful Report
Posted 2 years ago
Purchased this set of lights to replace single LAP light - glad I did, lights very easy to install and set up. Withstood a battering from Storm Arwen and work great, very happy with product.
Helpful Report
Posted 3 years ago