“The bracelet failed to detect a fall after two days of testing. A replacement was received the next day as promised (excellent service), but unfortunately the replacement also failed to detect a fall. Lifeline agreed to switch our plan to the standard alarm system without quibble. While we understand the detector cannot be over sensitive we made the decision to change the plan because we felt it didn't give us the added assurance it would work when required.”
“Very easy to set up and use, would possibly make it clearer that the base unit is the same as initially thought we had been sent the wrong box as it did not show iVi on box”
