“Superb piece of equipment. Only reason for 4 stars is it does take some time to open the cover and the alarm setting pins slip out your fingers when opening code. Once again we hope that it is never used. Gives you piece of mind.”
“The key safe is second hand, badly scratched on the inner chamber and missing the code changing tool. It’s a rip-off. Maybe the fact they think I ordered a personal alarm indicates the lack of customer care this organisation demonstrates.”
Dear Alistair,
Thank you for your feedback.
I am very sorry to hear that you have received a faulty key safe. It is certainly never our intention to send out faulty or second-hand items.
I have emailed you directly in the hopes of providing a replacement alarm and resolving your complaint.
Should you wish to discuss this further please call our friendly Customer Service team on 0800 999 0400.
Kind Regards,
Lifeline24
Posted 3 years ago
Dear Alistair,
Thank you for your feedback.
I am very sorry to hear that you have received a faulty key safe. It is certainly never our intention to send out faulty or second-hand items.
I have emailed you directly in the hopes of providing a replacement alarm and resolving your complaint.
Should you wish to discuss this further please call our friendly Customer Service team on 0800 999 0400.
Kind Regards,
Lifeline24
“This is a sturdy key safe. The instructions are clear. Needed to use a ratchet with the screwdriver head to drive the rag bolts into the brickwork, but it is a secure fixing. Very pleased with this.”
