Werner Soft Close Telescopic Ladder - 3.8 m Reviews

4.4 Rating 7 Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Product Page

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

Visit Product Page

“These ladders are well made and good quality. As said before they are heavy, but they are sturdy.”

Helpful Report

Posted 1 month ago

Michael Collard

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Posted 3 months ago

Good Morning Michael, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the Werner Soft Close Telescopic Ladder - 3.8 m should you have any future enquiries please don't hesitate to get in touch.

Posted 3 months ago

Philippa Drewitt

Verified Reviewer

“This ladder is brilliant and works very good.”

Helpful Report

Posted 3 months ago

Good Morning Philippa, Thank you for leaving us feedback on the Werner Soft Close Telescopic Ladder - 3.8 m! We greatly appreciate your feedback and are thrilled to hear that you found the ladder to be brilliant and working exceptionally well. Should you have any future enquiries please don't hesitate to get in touch.

Posted 3 months ago

David Davies

Verified Reviewer

“Excellent strong ladder. It is a bit heavy, especially for a 70 year old. Remember the ladder opens from the bottom, not the top. As long as you can manage the weight I would recommend this ladder.”

Helpful Report

Posted 3 months ago

Good Morning David, thank you for taking the time to leave us some feedback on the Werner Soft Close Telescopic Ladder. We truly appreciate your feedback and are thrilled to hear that you found our ladder to be excellent and strong. We understand that this is a heavier side at 14.2kg. Should you have any further enquiries please don't hesitate to get on touch.

Posted 3 months ago

Peter Gilboy

Verified Reviewer

“Heavy, and difficult to use due to poor design.”

Helpful Report

Posted 4 months ago

Dear Peter,Thank you so much for taking the time to share your feedback on the Werner Soft Close Telescopic Ladder - 3.8 m. We truly appreciate your input and apologize for any inconvenience you may have experienced. We understand your comments on the ladders heaviness and difficulty in usage due to design were significant concerns for you. We regret that it did not meet your expectations in these aspects. Ensuring a smooth and user-friendly experience is of utmost importance to us, and we are determined to make improvements. To better understand the specific issues you faced, we kindly request if you could provide us with more details regarding the ladder's design. Your insights will greatly assist us in identifying areas where we can look at this further.

Posted 4 months ago

Author didn't leave any comments.

Helpful Report

Posted 4 months ago

Thank you so much for giving us a fantastic 5-star rating, Wyn! We truly appreciate your kind words about our Werner Soft Close Telescopic Ladder - 3.8 m. We strive to provide our customers with high-quality and reliable products, and we're delighted to hear that the Werner Soft Close Telescopic Ladder met your expectations. If you have any more feedback or questions, please feel free to reach out to us.

Posted 4 months ago

David Williams

Verified Reviewer

“Very clear instructions and easy to use although it was a bit heavier than I had previously imagined. Still very portable though!”

Helpful Report

Posted 4 months ago

Good Morning David, Thank you so much for your wonderful 5-star rating of our Werner Soft Close Telescopic Ladder - 3.8 m! We are pleased to hear the instructions were clear and the ladder were easy to use. We understand your comment about the weight being a bit heavier than you had initially imagined. However, we're glad that you found it still quite portable to use. Once again, thank you for your support and for taking the time to share your experience with us. If you have any further questions or need assistance in the future, please don't hesitate to contact us.

Posted 4 months ago