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Telesteps 60324 Telescopic Loft Ladder for Small Hatch Sizes Reviews

5 Rating 43 Reviews
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About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

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Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

Andy, 1stop4trades.com
Unverified Reviewer
I was using a pair of step ladders to access the loft which was not ideal as we were keeping the ladders in our spare room making it look untidy and taking up lots of space, my missus couldn't get into the loft without me holding the ladders which was very inconvenient, especially when I was watching something good on the telly. I have fitted a set of loft ladders a few years ago in another property and remember it being a bit of a nightmare, I was very pleased with how easy these were to install with the hardest bit being fitting the springs, which after a bit of head scratching and reading online I found an easy way of fitting them.
Helpful Report
Posted 8 years ago
The ladder was fairly simple if you carefully followed the pictorial fitting instructions. Good service associated with helpful advice, and the opportunity to check first for the correct equipment excellent. I would recommend this company.
Helpful Report
Posted 8 years ago
There is very little clearance available inside our loft due to a condensate pipe from a boiler and the roof supports, therefore loft ladder options were limited. Our carpenter was pleasantly surprised how easy the Telesteps loft ladder was to assemble/install and he will be ordering the same ladder in future if a similar situation arises. The communication from Ladderstore was excellent and the ladder arrived the next working day as promised, well packaged and by courier. This product solved a major problem with completing our loft space conversion. I am a very happy customer and thoroughly recommend Ladderstore.
Helpful Report
Posted 8 years ago
The issue we had was that if we wanted access to the loft we would have to keep a step ladder in the house. I researched various types of loft ladder but these all required changing the shape of the current opening. This wasn't possible due to a beam being in the way, therefore I had to get a solution that would work with my square access. I came across the Telesteps telescopic ladder. Your website had all the details such as how to determine which ladder was needed, measuring etc. All information easily accessible for viewing and this helped me to make my choice easily. This also made me use Ladderstore for my purchase. The process of buying was simple and quick, hassle free, as was your delivery. I had a new hatch made and I replaced the old push up cover with a drop down hatch. I then fitted the Telesteps, again extremely easy to install as per the instructions. Now I can access the roof space simply and safely. The Telesteps are brilliant. Simple to close after use and all in all an excellent choice to solve my problem.
Helpful Report
Posted 8 years ago
Excellent product and easy to install, although a dedicated spring extender supplied with the ladder would have helped. Really happy with the end result.
Helpful Report
Posted 9 years ago
Gillian And Paul Butterworth
Unverified Reviewer
This ladder incidentally is a fantastic find as it is on our bedroom ceiling so we used the loft hatch you sell as well and all is wonderful, thank you. We have also purchased from you 2 more ladders and hatch covers for our 2 sons so well done.
Helpful Report
Posted 9 years ago
Richard Morgan
Unverified Reviewer
I needed to create a storage area in the loft for camping gear. I wanted the convenience of a loft ladder rather than the hassle of using a step ladder every time I wanted to get into the loft. Had a good look on the internet for the different types of ladder available but I kept coming back to the Telesteps as the reviews I read and watched on you tube were very positive. I liked the way they took up very little space when stored and the installation looked simple and suitable for my loft hatch. They also looked nice and sturdy and well designed and built. The only draw back was they were the most expensive type of loft ladder. But I do consider them good value due to the quality and convenience. I measured the loft hatch height and dimensions to make sure the ladder would fit and then searched the web for the best deal. I purchase the Telesteps 60324 from the Ladderstore and they arrived quickly. When installing the ladder I found I couldn't just attach it to the wooden beam as the lip of the loft hatch prevented this. However as you can see from the close up photo of the installation I simple screwed straight through the loft hatch lip into the wood. This meant that there was now a small gap between the top part of the frame and the wood. This was solved by simply adding some washers between the metal frame and the wood. I also added some L brackets to strengthen the attachment of the wood to the beams running across the loft. Pulling the springs into position would have been tricky but I had a tool which was designed to pull the springs into position on motorcycle exhaust systems and this worked well. I had to remove the insulation foam from the loft hatch lid otherwise the lid would not close with the ladder now installed. I made up a loft hatch opener tool from some metal pipe I had lying around. See picture attached. Everything worked well. Ladder came up and down nicely. Very pleased. Was now able to crack on with making the storage space in the loft. Due to our house being a new build (2014), we have a very deep layer of insulation in the loft. I therefore used loft legs to enable the loft boards to be raised above the insulation. Pig of a job, very awkward trying to avoid not putting your foot through the ceiling. (Was fortunate that the loft already had a light installed and even power sockets.) Job eventually completed and boards put down. Added some wood around the edge to prevent anything rolling off and going through the ceiling. Very happy with completed project and ladder. Total cost Just under £350 including Ladder, wood, fixings, Loft Legs, loft boards etc. I would certainly recommend Telesteps.
Helpful Report
Posted 9 years ago
I've researched many loft ladders but only a few worked for my install. The existing hatch is 700mm x 700mm with no option to enlarge or relocate and the ladder needed to drop onto a narrow landing. I needed something small, easy to operate, that didn't steal space in the attic when stored. Telesteps ticked all the boxes (and satisfied the engineer in me!). Easy to fit although the outer 4 fixings are somewhat obscured by the stiles and it takes a significant pull to fit the springs (I found that the springs were easier to fit when the ladder is in the stowed position from inside the attic). Now it's been in use a while I can say it's high quality, easy to operate, the treads are comfortable and it's very stable. Overall an excellent product and the service I received from Ladderstore was outstanding too. Good communication and fast delivery. Perfect! Thanks.
Helpful Report
Posted 9 years ago