“Lovely shoes but they come up super small! Great in the width but about two sizes too small in the length! such a shame as these would otherwise be great!
Have compared them to a handful of other brands of the same size and these are so much smaller.”
Hello,
Thank you so much for taking the time to leave a review. I wanted to reach out as we are concerned you have received either a mislabelled or faulty shoe. We have checked other reviews of these shoes, our returns feedback and also our size block (matched against Clarks, H&M, Jojomamanbebe and Bobux) and we can't see a correlation with your feedback of the length coming up two sizes too small.
If you could pop onto our live chat the team would be very happy to send you a new pair free of charge. It would also be useful to know what brands you compared against so we can do some further investigation if the issue persists.
Thank you so much for raising this with us.
James
“Really soft a
Shoe with flexible soles. I was worried they’d be rigid and low quality but they’re brilliant! I even bought a second pair for my son, I love them that much!”
