Dear David,
Thank you so much for giving our Premium Table Tennis Cover a 5-star rating! We truly appreciate your kind words and your support. It means the world to us.
We're thrilled to hear that you had an excellent experience with our service. Customer satisfaction is our top priority, and we're glad we were able to meet and even exceed your expectations.
Once again, thank you for your feedback and for choosing our Premium Table Tennis Cover. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
“So far so good but it is a pity that the package doesn't include a means of tying down the cover e.g. with bungees and easy to use reinforced fixing holes”
Dear Anthony,
Thank you so much for taking the time to leave a 4-star rating on our Premium Table Tennis Cover. We sincerely appreciate your feedback and are glad to hear that you have had a positive experience so far.
We understand your concern regarding the lack of a means to tie down the cover, such as bungees and reinforced fixing holes. We apologise for any inconvenience this may have caused. We truly value your suggestion and will definitely consider it for future improvements to our product.
Once again, thank you for choosing our Premium Table Tennis Cover and for sharing your thoughts with us. We hope to continue providing you with top-notch products in the future.
“I’ve had several versions of the green woven plastic covers which sell for about half the price - they’ve all fallen to pieces with sun damage after a couple of years. This cover is a different beast! It’s made out of durable waterproof material which should cope with several years of weather and pigeons. I use 2 straps around the cover rather than trying to use the eyelets at the bottom of the cover.”
Thank you so much for the 5 star rating, Andrew! I'm so glad you're enjoying the Premium Table Tennis Cover! It sounds like you've had your fair share of experiences with cheaper covers that didn't stand up to the sun damage or pigeons very well. That's why I'm glad you can feel secure that this cover is made of durable waterproof material and should last you for several years!
“This is my third Kettler tennis table cover. The quality of the material is the best yet and consequently I expect it to outlast the other two. However, the means of securing against the wind is the worst of the three, which is disappointing. In this regard, my last cover was the best: it had two Velcro straps attached to the sides at the bottom that connected underneath the table. In contrast, my first cover had four reinforced holes through the bottom near the end of each side, through which it was possible to thread cord/string (not supplied) looping under the table (for added security) with the ends tied together. This latest cover has four similarly-positioned reinforced holes, but rather than going all the way through the material, they are only on the outside of a hem that extends fully around the bottom of the cover. Firstly, this makes threading cord/string (not supplied) difficult: I used 2mm plastic-coated garden wire to pull it through. Secondly, looping a single length of cord underneath the table means having to thread it only along the two sides (and not the ends), which in turn makes the cover awkward to get on and off. (It would be possible to thread cord all the way around the hem to use as a drawstring, but that would not allow for looping underneath the table.)
Curiously, the website does not specify the dimensions. Mine measured: height 159, length 157, width 10 at top & 85 at bottom (all measurements are lengths of seams in centimetres).”
Thank you for giving our Premium Table Tennis Cover a 4-star rating! We are proud of the quality of this product and greatly appreciate your feedback. Your detailed description of what your first and third covers had for means of security is extremely useful and we will take this information under consideration for our future product designs. Thank you again for your review and for your patronage!
Thank you so much for the 5 star rating! I’m thrilled to hear that the Premium Table Tennis Cover is an excellent fit and looks really good. We pride ourselves on quality and it looks like we’ve achieved just that. Thanks again for the kind words!
