“Unlike the original bung which came with the table and fitted our parasol pole pertfectly, this parasol bung did not fit. Typical of universal fittings.”
Thank you so much for taking the time to provide your valuable feedback on the Parasol Bung for Mesh Table. We truly appreciate customers like you who share their experiences with us.
We are extremely sorry to hear about the inconvenience you faced with the fit of our parasol bung. Unlike the original bung that perfectly fitted your parasol pole, we understand that our universal fitting did not meet your expectations. This is certainly not the kind of experience we want our customers to have, and we apologise for any frustration or disappointment caused.
If there is anything else we can assist you with, please do not hesitate to reach out.
Thank you for your review John. I was sorry to read your comments. Your feedback has been forwarded onto the relevant department for future consideration.
“So imagine my surprise when I received this cheap plastic replacement parasol bung straight from kettler themselves! It spins in the middle of the table instead of fitting snug like the original. It lacks the quality of the the old one and to be honest looks cheap and nasty. The images make the item look much better than it it actually is but you can see the hinge looks as though it's about to snap off Sorry to say I'm very disappointed”
