Hi Pauline,
Sorry to hear the protective covers aren’t lasting. The Protective Covers carry a 1-year warranty. If you’re experiencing ongoing issues, please contact our Customer Service Team, with your Proof of Purchase we’ll be happy to investigate this matter for you.
Kind regards,
Team Kettler
Hi Jane,
Thank you for letting us know. I’m sorry to hear the first cover disintegrated after 2 years, the Warranty Period for Protective Covers is 1 year.
However, if you do ever have an issue with any of our Kettler products please feel free to contact our Customer Service Team, which is always on hand to help with any questions or issues you may have.
Kind regards,
Team Kettler
“Easy to order and quick delivery
Very impressed
Fitted perfectly replacement for our old one which had ripped but it did last 6 years so can’t complain as in use the whole time”
“Only been using this for a couple of weeks and impressed so far. It's thick material that seems pretty robust and it's keeping the rain off our outdoor furniture as required. How it'll stand up to the winter who knows but I have high hopes. I've knocked a star off as it's a bit on the expensive side.”
Hi Steven!
Thank you for your amazing 5-star review of the Palma Mini Corner Sofa Protective Cover! We're delighted to hear that you found the quality to be excellent and that your delivery was quick. Your feedback truly motivates us! If you have any questions or need assistance, don’t hesitate to reach out.
Best wishes,
The Kettler Team
Hi David!
Thanks a million for your wonderful 5-star review of the Palma Mini Corner Sofa Protective Cover! We're thrilled to hear that you found it easy to order and appreciated the prompt delivery. It’s fantastic to know you feel you got a bargain too! Your satisfaction means the world to us, and we truly appreciate your support!
Best wishes,
The Kettler Team
Thank you so much for the 5-star rating, Sara! We are very pleased to hear that it arrived quickly and was a good fit. It's great to know that it is very waterproof too!
