“We had to buy a replacement cover as the previous one we had, along with chair covers, degraded very rapidly. I am afraid the quality of these covers is quite poor which is a pity as the actual chairs and cushions are good. We anticípate the new cover will last about 2 years before it disintegrates. We live in South East England so the weather is hardly extreme.”
Thank you for sharing your experience regarding the replacement cover for your chairs. It's unfortunate to hear that you found the quality of the cover to be poor, especially since you have good chairs and cushions. We understand how disappointing it can be when products do not meet expectations, particularly in terms of durability. Your feedback is valuable, and we will certainly take it into consideration as we strive to improve our products. If you have any further concerns or need assistance, please feel free to reach out to our customer service team.
“Excellent quality. In difficult conditions our previous one lasted 8 years and that is very good. Battered by the wind, eaten by squirrels and slept on by various nocturnal garden visitors.
It was looking a bit sad so time to replace.”
Hi Terry!
Thank you for your fantastic 5-star review of the Elba Low Lounge Large Corner Protective Cover! We're delighted to hear that you found the quality to be excellent and that your previous cover served you so well for 8 years. It sounds like it faced quite a few adventures! We truly appreciate your loyalty and trust in our products. If you have any questions or need assistance, feel free to reach out.
Best wishes,
The Kettler Team
“Great fit, high quality material and delivery was quick. The weather has been awful since we got the sofa and the cover seems to be protecting it ok!”
Thank you, Ben, for your fantastic 4-star rating and for sharing your experience with the elba Low Lounge Large Corner Protective Cover. We're thrilled to hear that it fits perfectly, and the high-quality material ensures its durability. We're glad that the delivery was speedy and that the cover is doing its job of protecting your sofa amidst the awful weather conditions. Your feedback means a lot to us, and we appreciate your support!
