“Cover fits perfectly. Would have given 5 Stars if the product was 100% correct as advertised.
The cover came without the 'Draw string/toggle to secure cover' Kettler cusromer service were very good and kindly resent but unfortunately the same issue. I gave up and instead just placed a decorative stone on the table to hold the cover down during light winds.
Please see photo attached where I have added a red arrow pointing to clear illustration the 'Draw string/toggle to secure cover', from the storage bag.”
Dear WK,Thank you for your 4-star rating of our Versa 8 Seat Dining Set Protective Cover! We appreciate your feedback and are delighted to hear that the cover fits perfectly. We apologise for the inconvenience caused by the missing draw string/toggle to secure the cover as advertised.
Our Kettler customer service team always strives to provide excellent assistance, and we are glad to hear they kindly resent the missing part. We apologise for the recurring issue you faced and understand your frustration.
We have taken note of your feedback and will work towards ensuring our product matches the advertised features accurately in the future.
Thank you for your understanding and for using our product. We hope you continue to enjoy the protection it provides for your Versa 8 Seat Dining Set.
