“I tested the would on one of the chairs and the colour has gone darker. I followed the instructions on container. The arm was previously protected with the Kettler shield so I believe I followed all wood care procedures. One of the reasons for cleaning the teak wood was because brownish streaks were appearing even though it had about 3 coats of shield before subjecting the furniture to outside conditions.”
Thank you Raymond for taking the time to review Hardwood Cleaner & Colour Restorer. We appreciate hearing your experience with the product. We apologise that the colour of the wood went darker after testing it on a chair. We understand that it was protected with the Kettler Shield prior to testing and 3 coats were previously applied before the furniture was exposed to outdoor conditions.
Can you tell us more about the brown streaks that were appearing prior to using our product? Is there anything that we can do to help make the situation better? We look forward to hearing from you.
“Did what it said on the tin good result however needs a different top on bottle perhaps something with a nozzle would make this much easier to use and apply”
Thank you so much for your 5 star rating and loyalty, Victoria! We are so glad to hear that our Hardwood Cleaner & Colour Restorer did what it said on the tin and gave you a great result! We are continuously striving to improve our products, so we appreciate your suggestion about a nozzle top for the bottle – this is very helpful! Thanks again for your feedback.
“worked brilliantly….were a bit worried that having left the table out all winter it would not clean up to its former glory. No need to worry a bit of elbow crease and applying restorer worked”
Thank you Steven for your 5 star rating for our Hardwood Cleaner & Colour Restorer! We're so glad that it worked brilliantly and you were worried about how the table might look from having been left out all winter, but that with a bit of elbow grease and the restorer you were able to get back to its former glory. We really appreciate your loyalty to our products and thank you for coming back and using them again!
“Cleaner & Restorer does a good job keeping the hardwood table top both looking good and providing protection from the weather. Would recommend it for your Kettler wood furniture.”
“Easy to use and totally restored our teak table top and benches. It’s quite messy to use, so definitely cover the floor underneath or stand furniture on the grass when cleaning.”
It is great to hear that the after care products have worked so well on your set, and that you are happy with the results.
Thank you for taking the time to review us.
“My table is under 1yr old. Was treated but has got water damage and has not weathered well at all. The table looks horrendous. Emailed after sales with a complaint was told to buy this so spent even more money and has done nothing. Terrible customer service and after care. £1500.00 done the drain.”
Thank you for your review and feedback Rebecca. I understand that our After Sales team has contacted you via email today with a resolution. If you still require further assistance, please contact us at sales@kettler.co.uk.