Ridgeway House Reviews

4.3 Rating 12 Reviews

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

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Phone:

01242 235151

Email:

hello@kateandtoms.com

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Posted 5 years ago

“Lovely big house to hold my Hen Do. Located in a lovely peaceful place surrounded by fields of horses. Very scenic and just the place for 15 of us to have a lovely weekend.”

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Posted 6 years ago

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Thank you very much for your review Karen, we're glad that you had a good booking experience with us. I hope you and your party had a great stay at Ridgeway House. The kate & tom's team

Posted 6 years ago

“Such a beautiful house and a lovely secret garden. Had the most wonderful weekend here. The owners were so kind and helpful, nothing was too much. Such a lovely family. Such a beautiful and peaceful place surrounded by polo ponies and peacocks! House comfortably slept 16 of us with plenty of space. Can't wait to go back! Kate and Toms made the whole booking process easy and hassle free”

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Posted 6 years ago

“Such a lovely stay with the girls. Beautiful location with all the amenities you need! The house was beautiful and spacious which meant we had lots of room for activities. The hot tub was an absolute bonus!”

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Posted 6 years ago

“Beautiful house! Everything was perfect when we arrived, nice setting, lovely house and everything was as it said in the description. Lovely housekeepers to greet us and the deposit was returned very swiftly. Would not hesitate in booking through Kate & Toms again. Thank you!”

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Posted 6 years ago

“We loved: - the hot tub - the pool table - the wine fridge - large dining room and living room Could have improved: - kitchen facilities - for cooking for 18, we could have used some more equipment (eg 'standard' sized saucepans, non-stick frying pans etc), and an extra fridge - the bedrooms are very cramped to fit in the advertised sleeping capacity - the hot tub wasn't hot on our first night, which was disappointing as we were only there for two nights”

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Posted 7 years ago

“Our stay at Lambourn House was easy to arrange through kateandtoms web site. they also provided very detailed information and guidance . Where an unusual answer was requested, they acquired this from the owner immediately. It is a lovely quiet setting and we were a large group that rented both Ridgeway and adjacent Lambourn House specifically wishing to spend time together for a large family celebration, it suited us perfectly. The owners were so gracious, the houses and gardens well equipped and spotlessly clean and warm. We did miss a few sharp knives, hand towels for the loos, some dish cloths and a roll of Paper towels. These would have been helpful. The initial finding of the houses could be helped by placing clearer signage at the junctions. (There is another Lambourn House in the village also and SatNav covers a wide area with the same post code.) We can recommend these two houses with the spacious rooms, plenty of seating, the games rooms, the hot tubs, the sauna and fire places too. Just a word of advice, read the details of bed numbers in each room as in multiple occupancy rooms, it may not suit a couple to share with another couple for example, ie 2 doubles/4 singles. All doubles can be made up as singles or v.v. which is a great help.”

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Posted 7 years ago

“We all felt that the house was disappointing and that the photos and copy are a bit out of date and do not reflect what's actually at the house. It is in need of some TLC and really felt like a rental house; bare and jaded in places...also there were a few loose plug sockets, doors got stuck on carpets so they wouldn't shut properly e.g. top bathroom and some of the decor really is in need of updating, there was a lack of basics like salt, oil etc in the kitchen (we asked and did get some), no kids stuff - books, toys & dvds (we mentioned it and got some dvds and a couple of games), the larger bedrooms were not suitable for so many beds - you can't get round the ends. Couldn't get the grill to work. The dishwasher didn't wash properly (probably needs more rinse aid or salt but there wasn't any) Directions need updating - there is no 'white polo' sign to follow. Some of these things are really minor and in isolation would be fine but combined together, and with the cost of the house, we really didn't feel that we were getting value for money. I have booked with K & T's before and had one of the best weekends ever at Kimmeridge Hall (similar price) so was very disappointed with the quality of Ridgeway. Yes, they are different houses but the experience and quality should be reflected in the cost and it wasn't. I'd like someone to get back to me personally please....”

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Posted 7 years ago

$Read kate & tom\'s Reviews$

Hello Naomi, Thank you for your feedback and I am so sorry for your disappointment. I will pass your feedback onto the owner for review and will be in touch personally to discuss this further! Best wishes, Jessica Head of Client Services

Posted 7 years ago