Hi Gill,
Thank you for your message. I am glad that you're happy with your item. Please don't hesitate to get in touch if you require any help or assistance in the future.
Kind Regards,
Lily
“This item was dispatched 15 days ago apparently but I still haven’t received it yet and when I emailed I was told they couldn’t look into it until 14 working days had passed. The item was a gift for a birthday last week!!”
Hello Natasha,
Thank you for taking the time to leave us a review.
We are sorry to hear about your charm.
Please feel free to contact us support@joshuajamesjewellery.co.uk as we will try to assist you with this.
Kind Regards,
Joshua James
“Still not recieved this item and Because it was sent by Royal Mail. I have to wait 14 days from when it was sent. I am now not sure that I will get a new one before Christmas to give to my Niece which is not a good service at all. When you pay for an item you expect to receive it on time.”
