“Really sorry but I have had to return this item today due to the butterfly braking after wearing for half a day just waiting for me refund of £22.00 ;((( so not happy as was birthday present”
Good Morning Rita,
I am sorry to hear that you've not had the best experience with your charm. I am sorry to hear that it has broken. Once your item has been received, we can then process a refund. I would advise, that it takes up to 7 days for returns to be processed. Please let us know if there is anything else we can help with.
Kind Regards,
Lily
