“The nomination charm is very pretty. The website stated normally delivery, however the charm took over a week to arrive. I was disappointed when I opened the envelope to see the charm in a clear plastic bag with no nomination gift packaging. Customer services were not helpful in dealing with the enquiry and simple said they had run out of the proper gift packaging although this was not stated on the website.”
Hello Sir/Madam,
Thank you for your positive feedback.
Our charms to vary between each charm which does mean that some may look slightly different to each other.
We take all feedback on board and we are happy to see that you were satisfied with the overall service provided.
Kind Regards,
Joshua James
