“I love my charm, I ordered this charm in rememberance of my mam who passed on the 26th March from covid 19. Ordering was really easy and delivery was good considering everything that is going on. Thank you”
Good Afternoon Jessica,
Thank you for your message. I am sorry to hear that you didn't have a positive experience with us. Due to the busy time of year, on occasion there can be delays. However, please could you give me your order number and I will look into this for you. Did you receive a refund for this?
Kind Regards,
Lily
