“Order on the 10th December 2020 as a Christmas present, now the 4th January 2021 & still not received.
No answer when I try & phone, automated responses from them via email.
Now requested a refund via PayPal.
Very poor customer service, avoid at all costs & buy elsewhere.”
“Bought as a gift for a friend’s birthday. It didn’t arrive in time for her birthday even though I ordered two weeks before (I know this is technically out of your hands but disappointing nevertheless). Luckily, when it eventually arrived she loved it.”
“Although the item once arrived was in good condition - the delivery time and customer service were appalling! I will definitely not use this trader again! There is no benefit you don't get it quicker it actually takes considerably longer then just popping by a shop, it is the same price and item so virtually no value added, except for being less customer friendly.”
