“I'm very disappointed that I still havent received my charm which was dispatched on the 21st .
I've emailed you on a few occasions but you keep telling me you cant do anything until the 9th.
I was recommended you by a friend who had her items within a few days”
“Charm it's self it's lovely and just right for my newly pregnant daughters bracelet. However the cardboard gift pouch is shoddy to say the least .No gift bag not even the nomination yellow tissue paper .”