Hi R.W,
We’re so sorry to hear this. Please contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will fix this for you incase you are still having issues with the replacement.
J&S 🍿🎩
“Love the packaging, again don't want to open these otherwise they'll be gone in a couple of days , however they are calling to me from the other side of the room, eat me eat me.lol”