Hi Angela,
We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you?
J&S 🍿🎩
“It was bought as Christmas present and delivered straight to them. The delivery was excellent and was kept fully informed. I am told it was great as I am sure it was being a joe and seph fan anyway”